SCOPE: Customer Bulletin COVID-19

Most importantly we hope you, all your colleagues, friends, family are keeping well in these uncertain and difficult times. We just wanted to give a short customer bulletin to reassure our customers on a few points.

  • • We are grateful that we have had no instances of COVID-19 within our organisation.
  • • We are also pleased to say that this event has had minimal impact on our supply chain despite some delays which many suppliers are experiencing. We are working to fulfill orders and deliveries as efficiently as possible.
  • • We have implemented a work from home policy for all staff. Our sales teams will continue to support your business remotely providing sales support and offering relevant education including CET/CPD accredited content.
  • • In addition to our already stringent cleaning regime across all sites, we have increased the availability of antibacterial products, and reminded staff of best practice hygiene protocols.
  • • Our priority is to our staff and our customers and as such, we will continue to take advice as the situation evolves and would ask to you to visit our website or contact your Scope sales representative directly to find out the most up to date information.


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The Benefits of Preservative Free Drops
  • Benzalkonium chloride (BAK) is the most frequently used preservative in preserved eye drops. BAK can induce corneal and conjunctival epithelial cell apoptosis, damage corneal nerves, delay wound healing, interfere with tear film stability and cause loss of goblet cells.3
  • The negative symptoms experienced through the use of BAK-preserved drops may impact adherence to the prescribed treatment or management regime.4
  • Preservative-free tear replacement is preferred in cases of frequent and chronic application.5
  • Patients with Dry Eye Disease (DED), especially those with severe DED who require dosing over 4 times daily with lubricants or who use ocular lubricants in conjunction with other chronic topical therapies such as glaucoma medications, should avoid the use of ocular lubricants containing preservative.3
HYLO-Tear and HYLO-Forte Price Comparison
ProductHYLO TearHYLO ForteEvolve HAHyabakThealoz Duo
Drug Tariff price1£8.50£9.50£5.99£8.99£7.99
Average duration of scripts (days)30.3130.6519.7827.0725.55
Annual cost to ICS per patient£102.36£111.85£110.53£128.43£107.73


*Analysed data for preservative free (PF) ocular lubricants from Cegedim’s THIN database, Jan 2020-Dec 2020 (Representative of 400+ GP practices & 3.2M patient population)